Returns & Exchanges

At Dose, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on most items in their original condition. Our streamlined process ensures that if a product doesn't meet your expectations, we can make it right quickly and efficiently.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product is in unused condition.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing