Frequently Asked Questions

Everything you need to know about your Dose experience

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We offer a 30-day return window for most items in their original, unused condition. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

Dose accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Can I modify or cancel my order after it has been placed?

Because we process orders quickly, we can only guarantee changes or cancellations within 60 minutes of purchase. Please reach out to our live chat for immediate assistance.

Do you offer international shipping?

Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

How can I track my package?

Once your order is processed, you will receive an automated email containing your tracking link. You can also track your status directly through the 'Order History' section of your Dose account.